Get in Touch
We’re here to help! Reach out to us for support, feedback, or just to say hello.
Send us a Message
Fill out the form below and we’ll get back to you as soon as possible.
Frequently Asked Questions
How quickly will I get a response?
We typically respond to all inquiries within 2 hours during business hours (9 AM – 6 PM EST). For urgent technical issues, we aim to respond within 30 minutes.
Is Psychicastro really free?
Yes! Our core chat services and basic astrological readings are completely free. We believe everyone deserves access to relationship support regardless of their financial situation.
Can I speak to a human instead?
Absolutely! While our models are highly effective, you can always request to speak with a human counselor. We have licensed therapists available for more complex situations.
How do I delete my data?
You can delete your chat history and personal data at any time through your account settings. We also provide a complete data deletion option if you want to remove all traces of your information.
Do you offer couples counseling?
Yes! We have specialized models that can facilitate couples conversations and provide guidance for relationship issues. We also offer group sessions with human facilitators.
What if I’m in a crisis?
If you’re experiencing a mental health crisis, please contact your local emergency services or a crisis hotline immediately. Our service is not a substitute for emergency mental health care.
Our Office
Address
245 West 14th Street
New York, NY 10011
United States
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday: 10:00 AM – 4:00 PM EST
Sunday: Closed
Time Zones
We serve users worldwide
24/7 support available
Human support in multiple time zones
Interactive Map
Click to view our locationReady to Get Started?
Don’t wait – start your relationship journey today with our powered guidance and support.